Jewelry Repair &
Restoration Services
We restore the beauty and integrity of your precious jewelry — from broken clasps and cracked bands to missing stones and tarnished surfaces. Trusted craftsmen since 2003.
At Artistica Jewelry, we understand that your precious pieces carry sentiment, beauty, and full of memories. Whether it's an heirloom restoration, a resized ring, or a routine cleaning, our skilled craftsmen provide expert care to bring your fine jewelry back to life. Based in Surabaya, Indonesia, we have been working with precious metals and gemstones since 2003.
Our Repair & Restoration Services
Expert soldering and reconnecting for broken, cracked, or chipped precious metals. We restore seamless structural integrity so your piece looks and wears as new — clasps, bands, chain links, prongs, and more.
Replacement of lost stones and precision resetting for diamonds and gemstones. Safe, secure, and precise — ensuring your stones stay firmly in place. We source matching replacement stones when needed.
Professional removal of tarnish, oxidation, and discoloration. We restore the original shine and color of your metal with deep cleaning and high-grade finishing or rhodium/gold re-plating.
Precise laser engraving with extreme detail on wedding rings, watches, fine pens, tumblers, leather goods, and various metal or plastic items. Permanent and fade-resistant — names, dates, logos, and patterns.
How to Get Your Jewelry Repaired
Send a photo of your jewelry via WhatsApp
Receive a free quote within 24 hours
Drop off your piece at our Surabaya workshop
We complete the repair and notify you
Pick up your fully restored jewelry
Common Questions About Jewelry Repair
Can you repair any type of jewelry?
We specialize in 925 sterling silver jewelry repair. We also work on precious and semi precious metals. Services include soldering, stone resetting, re-plating, deep cleaning, and laser engraving.
How long does jewelry repair take?
Simple repairs like cleaning and re-plating take 1–3 days. More complex repairs like gemstone resetting or structural soldering take 3–7 days. We provide an estimated timeline when you bring in your piece.
Do you repair jewelry not purchased from Artistica?
Yes. We repair all types of silver and precious metal jewelry regardless of where it was originally purchased.
Do you offer ring resizing?
Yes. Ring resizing is one of our most common requests. We resize sterling silver rings up or down by up to 3 sizes while maintaining the integrity and finish of the original piece.
How do I get a repair quote?
Send a photo of your jewelry via WhatsApp to +62 817-0355-3530 with a short description of the damage. We will provide a free quote before any work begins — no obligation.
Send Your Jewelry for a Free Assessment
Contact us via WhatsApp with a photo of your piece and a description of what needs repairing. We'll reply with a quote within 24 hours — no obligation.