1. Introduction

Welcome to Artistica Jewelry. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. Intellectual Property

All content on this website — including text, images, logos, designs, and product descriptions — is the property of PT Artistica Jewellery and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

3. Products and Pricing

We strive to ensure that all product descriptions and prices are accurate. However, we reserve the right to correct any errors and to change or update information at any time without prior notice. All prices are in US Dollars (USD) and are subject to change.

4. Orders

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion. In the event of a cancellation, a full refund will be issued to the original payment method.

5. Payment

Payment is due at the time of order. We accept major credit cards and other payment methods as indicated at checkout. All transactions are processed securely through our payment partners.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs inspections or shipping carriers. Risk of loss passes to you upon delivery to the carrier. Please refer to our Shipping & Returns page for full details.

7. Returns and Refunds

Our return policy is outlined on our Shipping & Returns page. Custom and personalised pieces cannot be returned unless there is a verified manufacturing defect.

8. Limitation of Liability

Artistica Jewelry shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products, to the maximum extent permitted by applicable law.

9. Privacy

Your privacy is important to us. We collect only the information necessary to process your order and improve your experience. We do not sell your personal data to third parties.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to this website. Continued use of the website constitutes your acceptance of any modified terms.

11. Contact

If you have questions about these terms, please contact us or write to: [email protected]

Last updated: June 2026 · PT Artistica Jewellery, Surabaya, East Java, Indonesia

Terms & Conditions